About Loop
Loop is a subscription management platform built for e-commerce brands on Shopify. Our primary market is the US, with growing presence in Europe and ANZ.
We are scaling rapidly, driven by a strong product and exceptional merchant experience. We achieved ~3x growth in 2024, followed by nearly 3x growth again in 2025. Looking ahead, we are building the team and foundation to drive another 2x growth in 2026 as we accelerate toward our $50M goal.
Our DNA
- High Agency — action over instruction
- High Ethics — trust is the foundation
- Positive Attitude — solutions over excuses
- Impact-Driven — if it doesn't move the needle, it doesn't matter
About the Role
Experience:
We are seeking a proactive and detail-oriented Market Research Associate to support our business development efforts through in-depth research and data analysis. The ideal candidate will help identify new business opportunities, build robust databases, and track relevant industry trends. The role will also focus on using automation tools and AI-powered platforms to improve research efficiency and accuracy. This position requires a combination of technical skills, market research capabilities, and effective cross-functional collaboration to support strategic decision-making.
Key Responsibilities
- Conduct research to identify potential clients and new business opportunities
- Use market research tools such as Apollo, Sales Navigator, Lusha, Clay, and Bitscale to gather and organise lead information
- Generate and enrich account and contact databases with relevant information, including email addresses, phone numbers, LinkedIn profiles, job titles, company revenue, and employee size
- Conduct competitive analysis to gather insights into competitors, consumers, and the overall market
- Collaborate with sales, marketing, and customer success teams to integrate research insights into lead-generation strategies
- Maintain data quality and integrity by monitoring CRM data, checking consistency, and conducting regular audits
- Assist in managing CRM platforms such as Salesforce and HubSpot to support lead nurturing and pipeline development
- Support lead-generation initiatives and help prepare data for marketing campaigns
- Stay updated on industry trends, emerging technologies, and best practices in market research and data management
Ideal Profile
- Bachelor's degree in Business, Marketing, or a related field
- Experience in market research, lead generation, and tools such as Apollo and Sales Navigator
- Familiarity with CRM systems such as Salesforce, HubSpot, and other data-management tools
- Strong analytical skills with the ability to interpret data and convert it into actionable insights
- Excellent written and verbal communication skills
- Interest in AI and emerging technologies; being an AI enthusiast is an added advantage
- High attention to detail and a strong commitment to data accuracy and quality
- Proactive, independent, and willing to go the extra mile
Perks
- Annual Leaves
- Free lunch and snacks
- Annual company retreat
- Insurance
What Loop Offers
- ESOPs for top performers — own a piece of what you build
- Competitive annual appraisals with real, performance-linked hikes
- Comprehensive health insurance for you and your family
- Mental health and wellness support, anytime
- Daily meals covered — breakfast and lunch every working day
- Cab facility for late nights and early mornings
- Annual company retreat
- A warm, ambitious, honest team that wants each other to win
- Immense growth — 3× in 2024, targeting 2× in 2025, building to $50M ARR