About Loop
Loop is a subscription management platform built for e-commerce brands on Shopify. Our primary market is the US, with growing presence in Europe and ANZ.
We are scaling rapidly, driven by a strong product and exceptional merchant experience. We achieved ~3x growth in 2024, followed by nearly 3x growth again in 2025. Looking ahead, we are building the team and foundation to drive another 2x growth in 2026 as we accelerate toward our $50M goal.
Our DNA
- High Agency — action over instruction
- High Ethics — trust is the foundation
- Positive Attitude — solutions over excuses
- Impact-Driven — if it doesn't move the needle, it doesn't matter
About the Role
Experience: 7+ years
As Principal Engineer, you are the highest individual contributor on our engineering team — a force multiplier who shapes not just what we build, but how we build it. You will own the technical vision across our platform, mentor senior engineers, and partner directly with product and business leadership to translate ambitious goals into durable, scalable systems.
Key Responsibilities
- Technical Vision & Architecture — Define and own Loop's long-term technical roadmap. Make high-stakes architectural decisions on data models, system boundaries, and scalability patterns — and drive alignment across engineering teams
- Engineering Excellence — Set the bar for code quality, testing, and observability. Proactively tackle technical debt and reliability risks, and introduce technologies that give Loop a durable competitive edge
- Cross-Functional Leadership — Partner with the CTO, Product, and Business leaders to align engineering strategy with company growth goals. Translate complex technical decisions for non-technical stakeholders with clarity
- Mentorship & Culture — Level up senior and mid-level engineers through design reviews and structured feedback. Champion a documentation-first culture and serve as the final escalation point for complex technical decisions across squads
Qualifications
- 7+ years of hands-on software engineering experience, with at least 3 years in a principal, staff, or architect-level role
- Deep expertise in Node.js + React.js + TypeScript — you've built and scaled production systems with this stack
- Expert-level SQL skills (MySQL preferred); strong grasp of database design, query optimisation, and data integrity at scale
- Proven experience designing distributed systems and cloud-native architectures on AWS (Lambda, RDS, SQS, ECS, etc.)
- Strong command of CI/CD pipelines, infrastructure-as-code, and DevOps practices
- Demonstrated ability to drive large, ambiguous, cross-team technical initiatives from concept to production
What Loop Offers
- ESOPs for top performers — own a piece of what you build
- Competitive annual appraisals with real, performance-linked hikes
- Comprehensive health insurance for you and your family
- Mental health and wellness support, anytime
- Daily meals covered — breakfast and lunch every working day
- Cab facility for late nights and early mornings
- Annual company retreat
- A warm, ambitious, honest team that wants each other to win
- Immense growth — 3× in 2024, targeting 2× in 2025, building to $50M ARR