About Loop
Loop is a subscription management platform built for e-commerce brands on Shopify. Our primary market is the US, with growing presence in Europe and ANZ.
We are scaling rapidly, driven by a strong product and exceptional merchant experience. We achieved ~3x growth in 2024, followed by nearly 3x growth again in 2025. Looking ahead, we are building the team and foundation to drive another 2x growth in 2026 as we accelerate toward our $50M goal.
Our DNA
- High Agency — action over instruction
- High Ethics — trust is the foundation
- Positive Attitude — solutions over excuses
- Impact-Driven — if it doesn't move the needle, it doesn't matter
About the Role
Experience: Relevant talent acquisition leadership experience
You will own end-to-end hiring across Loop's GTM, Merchant Experience, Support, Tech, and Product teams while leading a team of recruiters and building scalable hiring systems.
Responsibilities
- Own end-to-end hiring across functions—including GTM, Merchant Experience, Support, Tech, and Product—while managing a team of at least two recruiters
- Set and track core hiring metrics, including time-to-close, pipeline health, and offer-to-joining ratio, and hold the team accountable for delivering against them
- Build and diversify sourcing channels so that hiring does not depend on a single pipeline
- Identify bottlenecks in the hiring process and implement scalable solutions that remain effective as hiring volume grows
- Partner directly with hiring managers to align on role requirements and the hiring bar
Ideal Profile
- Experience working in a SaaS environment, with an understanding of how hiring needs evolve with rapidly changing headcount and role requirements
- Experience hiring in or expanding into the US and/or EMEA markets, including familiarity with regional compensation benchmarks, employment norms, and sourcing channels
- Experience leading or managing a team of at least two people, with direct accountability for their output
- Working knowledge of core hiring metrics and the ability to use them to diagnose and resolve process gaps—not merely report on them
- A proven track record of owning hiring outcomes end-to-end rather than only executing within an existing process
Perks
- Annual leaves
- Free lunch and snacks
- Annual company retreat
- Insurance
What Loop Offers
- ESOPs for top performers — own a piece of what you build
- Competitive annual appraisals with real, performance-linked hikes
- Comprehensive health insurance for you and your family
- Mental health and wellness support, anytime
- Daily meals covered — breakfast and lunch every working day
- Cab facility for late nights and early mornings
- Annual company retreat
- A warm, ambitious, honest team that wants each other to win
- Immense growth — 3× in 2024, targeting 2× in 2025, building to $50M ARR